Privacy Policy
Last updated: March 1, 2025
WAPunch ("WAPunch", "we", "our", "us") is a workforce and attendance management platform owned and operated by Tiempo Exacto Panama, S.A. We are committed to protecting your privacy and handling your personal data responsibly.
WAPunch uses Paddle.com as its Merchant of Record for all transactions. Paddle processes payments, taxes, invoices, and financial communications when you purchase any WAPunch product or subscription.
Paddle's Privacy Policy applies to all payment-related data and is available at: https://www.paddle.com/legal/privacy
This Privacy Policy explains how WAPunch collects, uses, stores, and protects your information.
1. Information We Collect
1.1 Information You Provide
When creating an account or interacting with our platform, we may collect:
- Name and contact information
- Email address
- Company details (if applicable)
- Account credentials
- Information submitted through forms or support requests
1.2 Information Collected by Paddle
Because Paddle acts as our Merchant of Record, it may collect:
- Billing and payment details
- Addresses and tax identifiers
- Transaction history
- Fraud-prevention data
- Financial compliance information
WAPunch does not store or process your payment method directly.
1.3 Automatically Collected Data
WAPunch may automatically collect:
- IP address
- Browser and device information
- Usage logs
- Feature interactions
- Cookies and related technologies
This data helps us improve performance and security.
2. How We Use Your Information
We use personal data to:
- Provide and improve the WAPunch platform
- Support account access and authentication
- Respond to support requests
- Send service-related updates
- Monitor and improve system performance
- Comply with legal, fiscal, and operational obligations
- Integrate with Paddle for payments and subscriptions
3. Legal Basis for Processing
Depending on your jurisdiction, we may process data under:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Consent (for optional communications)
4. Data Sharing
We may share your information only with:
- Paddle, for payment-related processing
- Hosting and cloud infrastructure providers
- Security, analytics, and operational service providers
- Legal authorities when required
We do not sell your personal data.
5. Data Retention
WAPunch retains your data as long as necessary to:
- Provide your account and services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain financial and tax records
6. Your Rights
Depending on your region, you may request:
- Access to your personal data
- Correction or deletion
- Restriction or objection to processing
- Data portability
To exercise your rights, contact: info@wapunch.com
7. Security
We use administrative, technical, and physical safeguards to protect data, but no method of internet transmission is completely secure.
8. Children's Data
WAPunch is not intended for users under age 16.
9. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of WAPunch signifies acceptance of the updated policy.